MultipleChat connects you to the world’s best AI models without compromising your data. We do not train on your content, we encrypt everything, and we are transparent about exactly how your data flows through the system.
Your conversations, documents, presentations, and uploaded files are never used to train or fine-tune any AI model. Not by us. Not by our AI providers. This is contractual, not just policy. We use API agreements with Anthropic, OpenAI, Google, and xAI that explicitly exclude customer data from training.
All data is encrypted in transit using TLS 1.2+ and at rest using AES-256. This applies to conversations, uploaded files, generated documents, and all metadata. No exceptions.
When you send a message, you see which AI model processes it and the exact cost before generation. No hidden routing, no undisclosed model switching, no background data collection. You know exactly where your data goes at every step.
MultipleChat complies with GDPR and applicable data protection regulations. You can export your data, request deletion, and exercise all rights under applicable privacy law. Our privacy policy details exactly what we collect, why, and for how long.
Here is exactly what happens when you use MultipleChat.
Your message is encrypted and sent to MultipleChat servers over TLS. We store the conversation so you can access your history.
Your message is sent via encrypted API to the AI provider you selected — Anthropic (Claude), OpenAI (ChatGPT), Google (Gemini), or xAI (Grok). We use API agreements that prohibit the provider from using your data for training.
The AI provider processes your message and returns a response. In multi-model modes, this happens with two models — the second model receives the first model’s output for review.
The response is returned to you over TLS. For document and presentation generation, the file is built on our servers and delivered to your browser for download. Files are stored in your account until you delete them.
Your data is not sold. It is not shared with third parties for advertising. It is not used for model training or fine-tuning. It is not retained by AI providers beyond the time needed to generate a response. It is not analysed for profiling or targeting.
MultipleChat accesses all AI models via their official APIs with enterprise-grade data handling agreements. Here is what each provider commits to.
| Provider | Model | Training on API data | Data retention | Encryption |
|---|---|---|---|---|
| Anthropic | Claude | No — API data excluded from training | Not retained beyond processing | TLS in transit, AES at rest |
| OpenAI | ChatGPT | No — API data excluded from training | 30 days for abuse monitoring, then deleted | TLS in transit, AES at rest |
| Gemini | No — API data excluded from training | Not retained beyond processing | TLS in transit, AES at rest | |
| xAI | Grok | No — API data excluded from training | 30 days for abuse monitoring, then deleted | TLS in transit, encrypted at rest |
All provider data handling is governed by their respective API terms of service. MultipleChat uses enterprise API tiers where available.
MultipleChat runs on enterprise-grade cloud infrastructure with automatic scaling, redundancy, and 99.9% uptime SLA.
Secure authentication with password hashing, rate limiting on login attempts, and session management. SSO support available for enterprise plans.
All payment processing is handled by Stripe, a PCI DSS Level 1 certified processor. MultipleChat never stores credit card numbers or sensitive payment data.
Internal access to production systems is restricted by role, requires multi-factor authentication, and is logged for audit purposes.
Regular dependency updates, automated security scanning, and responsible disclosure practices. If you find a security issue, contact us at [email protected].
You can delete conversations, documents, and your entire account at any time. Deletion is permanent — once removed, your data cannot be recovered by us or anyone else.
Request a copy of all data we hold about you at any time.
Delete individual conversations, documents, or your entire account permanently.
Export your data in standard formats. Your content belongs to you.
Object to specific data processing activities under GDPR and applicable law.
No. Your conversations and documents are never used for training. We use API agreements that explicitly prohibit providers from using your data for model training or improvement.
Only with the AI model providers you select, solely to generate your response. We do not sell data, share it for advertising, or provide it to any other third party.
MultipleChat uses enterprise-grade cloud infrastructure. All data is encrypted at rest and in transit. Specific data residency options may be available for enterprise customers.
Yes. You can delete individual conversations, specific documents, or your entire account. Deletion is permanent and irreversible.
We are building toward SOC 2 Type II certification. Our infrastructure and practices are designed to meet SOC 2 requirements. Contact us for our current security posture documentation.
Email [email protected] with details. We take all reports seriously and will respond within 48 hours. We practise responsible disclosure and appreciate the security community’s help.
We are happy to discuss our security practices in detail. For enterprise security reviews, compliance documentation, or specific questions about data handling, reach out directly.
[email protected] · Response within 4
