Welcome to MultipleChat ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [multiple.chat], use our services, or interact with us in other ways. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We may collect personally identifiable information, such as your name, email address, and other information that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
We use various technologies to collect information, including cookies, web beacons, and similar technologies. We also use third-party tools like Google Analytics, Google Tag Manager, and Hotjar to analyze website traffic and usage. These tools may collect information about your use of the Site, including your IP address, web browser, pages viewed, time spent on pages, and links clicked. This information helps us understand how users interact with our Site and improve our services.
We use Google Analytics to track and report website traffic. Google Analytics uses cookies to help us analyze how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
We use Google Tag Manager to manage and deploy marketing tags (snippets of code or tracking pixels) on our Site without having to modify the codebase. Google Tag Manager triggers tags, which may collect data. Google Tag Manager itself does not collect any personally identifiable information. However, the tags it manages may collect such information.
We may use Hotjar to understand how our users interact with the Site. Hotjar records user behavior on the Site, including clicks, taps, mouse movements, scrolling activity, and keystrokes (excluding passwords or other sensitive information). This information helps us improve the Site’s usability and the overall user experience. You can opt out of Hotjar tracking by visiting the Hotjar Opt-out page.
We use Stripe to process payments securely. Stripe collects and processes your payment information, including credit card details, on our behalf. Stripe adheres to strict security protocols to protect your information, and your payment details are encrypted and transmitted securely. We do not store your full credit card information on our servers. For more information on how Stripe protects your data, please review Stripe's privacy policy.
We may add additional tools or tags to our Site to enhance functionality, analyze user behavior, and improve our services. These tools may collect information about your interactions with the Site, including your IP address, browser type, pages viewed, and time spent on the Site. We will update this Privacy Policy to reflect any significant changes to the tools and tags we use.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at support@multiple.chat.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
If you have questions or comments about this Privacy Policy, please contact us at:
Email: support@multiple.chat